NUR 521 Module 2 Informatics Competencies and Human Factors Discussion Example

Reviewed by Ingrid Vasterling, MSN, RN Arizona State University Updated October 2026

This NUR 521 Module 2 sample is the discussion on nursing informatics competencies and human factors engineering in Health Care Evidence, Informatics and Analysis at ASU, an informatics course in the online master's in nursing. The ASU NUR 521 syllabus pairs the TIGER competency work with human factors in Week 2, and the board asks students to connect both to practice. Writing as a medical unit charge nurse, the composite author describes the informatics competencies she uses and lacks, then applies a human factors lens to her unit's barcode medication scanning: scanner placement, wristband printing, battery life and interruptions. She uses a multisite workaround study and an observational study of interruptions to argue that the fix lies in design as much as in training, and replies to a classmate.

CourseNUR 521 Health Care Evidence, Informatics and Analysis
ModuleModule 2
Paper typeDiscussion post with peer reply
LengthAbout 493 words
FormatDiscussion post with APA 7 citations
SchoolArizona State University
ProgramMS in Nursing
UpdatedOctober 2026

Free sample paper for NUR 521 Module 2

1

Discussion Board: Informatics Competencies and Human Factors

Designed for the Ideal Nurse, Used by the Real One: Informatics Competencies and Human Factors in Barcode Scanning

Initial Post

The TIGER initiative, the Technology Informatics Guiding Education Reform effort, identified informatics competencies that every practicing nurse needs, grouped around basic computer skills, information literacy and information management. A survey of more than 2,800 registered nurses using a competency scale found nurses rated themselves lowest on information and knowledge management (Kleib & Nagle, 2018), and my own profile looks similar. When I compare myself with those ideas, I am strong at basic skills and at using our electronic record, moderate at finding and judging information, and weak at information management: I rarely pull data from our systems to answer a question about my unit.

Human factors engineering asks a different question. Instead of asking what nurses must learn, it asks whether systems fit the way people actually work, with limited attention, interruptions and time pressure. My unit's barcode medication administration is a clear example. In theory, the nurse scans the patient's wristband and each medication at the bedside. In practice, several design problems push nurses toward workarounds. Our scanners are tethered to workstations on wheels that do not fit in some rooms, wristbands printed in the emergency department often smear, and scanner batteries die late in the shift. A study at five hospitals cataloged the same pattern, identifying 15 types of workarounds and 31 types of causes, from unreadable barcodes and wristbands to failing batteries and weak wireless signals (Koppel et al., 2008).

Interruptions add to the problem. In an observational study of 98 nurses administering more than 4,000 doses, about half of all administrations were interrupted, and every interruption raised the risk of a clinical error by 12.7% (Westbrook et al., 2010). On a busy unit, a nurse who is interrupted while scanning may abandon the bedside scan and scan later at the station, defeating the purpose.

A human factors approach suggests fixes that do not depend on nurses trying harder: wireless handheld scanners that fit every room, wristband printers that produce durable labels, charging stations with spare batteries, and protected time or signals during medication passes. Competencies still matter, because nurses who can read the scanning reports can find where the system fails, but competency without good design produces workarounds.

On my unit, the most persuasive argument for these fixes was the scanning compliance report itself: once leaders saw that missed scans clustered in two rooms where the cart could not reach the bed, the conversation shifted from retraining nurses to buying handheld scanners.

Reply to a Classmate

Leah, your example of a smart pump drug library that lists the same medication twice under different names is a perfect human factors problem. Nurses picking the wrong entry are not careless; the design invites the error. Did your pharmacy fix the library after you reported it, and was the change tracked? It would be interesting to compare override rates before and after.

References

Kleib, M., & Nagle, L. (2018). Development of the Canadian Nurse Informatics Competency Assessment Scale and evaluation of Alberta's registered nurses' self-perceived informatics competencies. CIN: Computers, Informatics, Nursing, 36(7), 350-358. https://doi.org/10.1097/CIN.0000000000000435

Koppel, R., Wetterneck, T., Telles, J. L., & Karsh, B.-T. (2008). Workarounds to barcode medication administration systems: Their occurrences, causes, and threats to patient safety. Journal of the American Medical Informatics Association, 15(4), 408-423. https://doi.org/10.1197/jamia.M2616

Westbrook, J. I., Woods, A., Rob, M. I., Dunsmuir, W. T. M., & Day, R. O. (2010). Association of interruptions with an increased risk and severity of medication administration errors. Archives of Internal Medicine, 170(8), 683-690. https://doi.org/10.1001/archinternmed.2010.65

What the NUR 521 Module 2 instructions ask for

Week 2 of the posted syllabus covers nursing competencies related to informatics through the TIGER initiative and human factors engineering, and the graded work is a discussion with peer response. The same topics carry into Week 3, which adds artificial intelligence. You will probably name the informatics competencies nurses need, assess your own, explain human factors engineering, and apply it to a technology in your practice, then respond to a classmate. Since the syllabus describes discussions as covering information science and technology, a concrete device or workflow example usually works best. Canvas lists the required sources and word count; check it first.

Inside the NUR 521 Module 2 example

The post begins with a brief, honest self-assessment against the TIGER competency areas, then shifts to human factors with a single technology, barcode medication scanning, as the example. Specific design problems on the writer's unit are matched to the causes identified in a multisite workaround study, and an observational study of interruptions adds a second layer. The writer then lists design fixes that do not rely on trying harder and explains why competencies still matter. The reply treats a classmate's smart pump library problem as a design issue and asks how its fix was measured. A short paragraph shows how a compliance report changed leaders' thinking, which turns the analysis into a practical lesson.

NUR 521 Module 2 rubric: what earns full marks

These boards are typically graded on accurate explanation of informatics competencies and human factors, application to a real technology, evidence from scholarly sources, and a reply that extends the discussion, with APA format and timeliness. Graders reward posts that distinguish training problems from design problems, since that is the core idea of human factors engineering. Specific details, such as scanner placement or wristband quality, show that the writer has observed practice closely. Reporting study findings accurately, with numbers, adds credibility. Faculty in informatics courses often look for at least one example of how data revealed a design problem, since that links competencies and human factors directly. Accurate reporting of study numbers adds weight.

NUR 521 Module 2 help with common mistakes

A frequent mistake is listing the TIGER competencies without applying them to yourself or describing human factors only as ergonomics. Show how design shapes behavior with a real example. Another is blaming nurses for workarounds; human factors thinking asks why the workaround makes sense to the person doing it. Use a study to support your claims. Avoid naming vendors if your instructor prefers. Keep the reply focused on design. To apply human factors to a tool on your own unit, send us the prompt and a short note on the technology. Keep your self-assessment honest; reporting a weak area is expected and gives you something to discuss. Proofread acronyms such as TIGER and BCMA, and define each the first time it appears.

Write yours, or have the desk draft it

This paper is an original model document written by our desk, not a submitted student paper and not an official Arizona State University document. Read it for the moves, then write your own to the instructions in your classroom. If you want one built to your exact prompt and rubric, the first custom sample is free and arrives in 24 to 48 hours.

More NUR 521 and MS in Nursing sample papers

NUR 521 Module 2 questions, answered

Where can I find a free NUR 521 Module 2 sample paper?

Here is the complete informatics competencies and human factors discussion: a self-assessment against TIGER areas, barcode scanning analyzed for design problems, a reply and references.

What is the TIGER initiative in NUR 521?

The Technology Informatics Guiding Education Reform initiative identified informatics competencies all nurses need, such as basic computer skills, information literacy and information management.

What is human factors engineering in nursing?

The study of how systems, devices and workflows fit the way people actually work, aiming to make the safe action easier rather than relying on training alone.

Why do nurses use workarounds with barcode scanning?

Studies point to design and environment causes such as unreadable barcodes, failing scanners, poor wireless coverage and interruptions.

How do I connect human factors to my practice in NUR 521?

Choose one technology you use, describe where it fails in real conditions and suggest design changes that would make the correct action easier.